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1. How can I reach your 3-1-1 Customer Call Center?
2. If a curb and gutter section is replaced at a street intersection, is a handicap ramp automatically installed?
3. What determines if a handicap ramp needs to be repaired or replaced?
4. Who is responsible for repairing, replacing, or installing a handicap ramp on private property, in a shopping center, or at a business?
5. Whom should I call to either request that a handicap ramp be installed (sidewalk must intersect with a roadway at an intersection) or an existing ramp be repaired?
6. Why are handicap ramps necessary at intersections of the sidewalk and the street?
7. Why do some of the old handicap ramps have a smooth concrete surface and the newer ones have a rough surface?