COVID information & FAQ

Schedule Your Vaccination

covid vaccine nfYou can now schedule your shot any of for these clinics at the Hampton Roads Convention Center (18 and older only) by clicking on one of the links below.  Please do not sign up for more than one clinic and please do not take an appointment unless you are sure you can keep the appointment as this takes up a slot that someone else could use.  If the clinics are full or you cannot make any of these dates, the last link will allow you to register to receive email notices of future clinics as they are scheduled.

For a first Moderna vaccine dose on Wednesday, April 14 from 9 a.m. to 4 p.m., schedule here: 

For the one-shot Johnson & Johnson vaccine on Thursday, April 15, from 9 a.m. to 3 p.m., schedule here: 

If you are not able to schedule your vaccine at these clinics, go to the signup ( click on “When future clinics are added, please notify me" so you will receive information on upcoming clinics.

In Virginia? The state has set up a central registration site. To register and learn how you can get your vaccination, go online to or call 877-829-4682. Find out more at the Virginia Department of Health website.

Those who would like to receive the vaccine through CVS Pharmacy will still need to sign up for an appointment through the pharmacy. CVS Health has begun registering Virginians who meet the criteria as part of the Federal Retail Pharmacy Program. Find out if you are eligible and register online here

Hampton city office visits by appointment only

Surge in COVID-19 cases: As COVID-19 rates continue to increase in Hampton and the region, Hampton city offices will require appointments for most residents and others who need to conduct business with the city as of Wednesday, Jan. 13. This will increase safety for both customers and staff, ensuring that people don’t need to wait long in offices. Further, the city will facilitate as many transactions as possible online, via phone, or with dropboxes for paperwork. More information

Jan. 12, 2021, livestream update

How to stop COVID-19

Phase Three? As of July 1, 2020, the city had entered Phase Three reopening under Gov. Northam’s phased reopening plan. That means much of the city’s buildings and facilities had reopened to the public with certain restrictions, including wearing face coverings while in public areas and maintaining 6 feet of social distancing. However, given the recent rise in COVID-19 cases, the city is taking steps to reduce the number of people gathering in city offices until the numbers start going down. Find out what’s open in the city and what the guidelines are.

Information on the coronavirus and the disease it causes (COVID-19)

wear a maskHow many cases and deaths in the region? Hampton Roads Planning District Commission data

How many cases and deaths in the state? The Virginia Department of Health updates daily

How many cases and deaths in the world? Johns Hopkins University compiles this.

What are the best ways to protect myself? You’ve heard this: Wash your hand often, use hand sanitizer, disinfect, wear a mask.

Do I really need to wear a mask? Yes, says the CDC, when you are around other people. People can be contagious before they show any symptoms. A face covering protects others and offers you some protection. Here are some tips.

How can I report violations of the governor's mask order? Citizens can report of violations of the Governor's mask mandate and social distancing mandates at here.  Those without internet can call 757-594-7069; however the call volume is very heavy and the priority there is answering questions and concerns about COVID health-related issues. 

What is social distancing? Staying about 6 feet from others

How long does the virus live on surfaces? That varies by surface.

What should I do if I think I’m sick? Symptoms and what to do.

Should I get tested? State interactive guide goes through symptom, maps testing sites,  provide links.

Recreation — What can I do?

Parks: City parks are open. You can walk trails or relax — just stay 6 feet away from people who don’t live in your house. Most buildings, including Sandy Bottom Nature Center, are closed until further notice.

Bluebird Gap Farm: The farm is open regular hours. Again, buildings are closed and please stay away from others. The playground is closed.

Shelters: There are no reservations for shelters currently, but no more than 10 people allowed in a shelter. Contact Parks at  757-727-6348 if you need a refund.

Trails: Trails are open, just don’t crowd together. Try the Matteson Trail, Fort Monroe seawall, Buckroe Beach seawall, trails at Sandy Bottom Nature Park and Waterwalk. There are also neighborhood parks. Remember, playgrounds are closed.

Fishing:  The pier at Buckroe has reopened. Engineers Pier at Fort Monroe is closed due to COVID-19. Surf fishing is available on Grandview Beach but no other city beaches. There is also freshwater fishing at Sandy Bottom Nature Park and Armistead Pointe. 

Athletic facilities: All of the city athletic facilities and fields are closed for play. Families can use them to pitch and catch with one or two people, but there is no basketball, football, soccer, softball, baseball or other sport allowed.

Golf: Beginning Friday, May 29, the city is opening its two golf courses, The Hamptons and The Woodlands. All facilities will open in a modified way that includes maintaining social distancing by not operating at full capacity. More information.   

Tennis: The  the clay-court Hampton Tennis Center is open as of May 29.


What businesses are allowed to open? Essential retailers were never closed by the governor, but all retail is now allowed. Occupancy is limited. 

Where can I get takeout food or find outdoor dining? The city has blocked off one block of Queens Way downtown to accommodate expanded outdoor dining if restaurants in those areas want to use those areas. The Convention and Visitor Bureau has a list of delivery, takeout and outdoor dining 

How can I get information on business assistance programs? Check out Economic Development’s resource list.

How can I get help?

How do I apply for unemployment? The Virginia Employment Commission

How can I find food assistance? The Peninsula Foodbank can help you find a food pantry near you.

What about emergency social services help? Contact Human Services at 757-727-1800.

How do we get back to normal? 

What is the state plan for reopening? It’s called Forward Virginia

What is the current phase? Phase Three, or Safer at Home. Gov. Northam said most of Virginia may enter Phase Three beginning June 30. The governor imposed additional restrictions on most of Hampton Roads, including Hampton, on July 31, because of rising COVID-19 case numbers in the region.

Does the city have a plan? Yes, it’s based on the state plan. City officials do not have the authority to override decisions by the state or move to a phase sooner than allowed. Here’s the plan.

When will we get back to normal? State officials are following several data points and looking for continued improvement. There is no set timetable; it depends on the data.