FAQs • Hampton, VA • CivicEngage

General Question - Does the supervisor of a group reassign an employee to a new group?: Yes. If they need assistance, the supervisor can contact their payroll clerk or the Kronos Help Desk.

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Employee Connection - Kronos - Employees

2. General Question - As a supervisor, how do I sign on to my own information (for example, to request leave)?: In order to see your employee information when you are a supervisor, you would go to the right side of your screen where you see the word “Workspaces”. There is a dropdown arrow next to that. This is called a “Carousel”. When you select the dropdown, you can then scroll through more workspace options. One of those says “Employee Workspace”. If you hover over the words “Employee Workspace” it will become underlined and act as a link. Click on the underlined words and the Employee Workspace should open as an additional tab in the main part of your screen.

3. General Question - What are the ways for an employee to clock in if they refuse to put the Kronos app on their personal smartphone?: All non-exempt employees can always use either a time clock or computer to clock in.

4. General Question - What if we forget to approve our own time card?: The payroll process does not require employees to approve their time card, but it is highly recommended.

5. General Question - Does the supervisor of a group reassign an employee to a new group?: Yes. If they need assistance, the supervisor can contact their payroll clerk or the Kronos Help Desk.

6. General Question - Can there be dual alerts for those who report to multiple supervisors?: Anyone who has access to an employee’s information will receive an alert regarding that employee.

7. General Question - Can the employee see if the supervisor has changed the employee’s time card and what that change is?: The employee will have full auditing capabilities for their time card and will be able to see when and who made any changes.

8. General Question - Can a manager approve an employee’s time card without the employee approving?: Yes, the employee’s approval is not mandatory.

9. General Question - If I want to take 3 days off, but want to use 1 personal day and 2 vacation days, do I have to submit multiple requests?: Yes.

10. General Question - What if the supervisor is out and cannot approve my timecard?: If the supervisor is out, there will be another supervisor delegated to act as the approver of record.