FAQs • Hampton, VA • CivicEngage

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Who is responsible for maintaining seawalls and shorelines?: The individual property owner is responsible for the maintenance or repair of their own seawall or shoreline area. Also, a permit is required for most repairs so check with Central Permits before starting any repairs.

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Public Works - Bridges & Overpasses

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1. Who should I call to report graffiti on bridges and overpasses?: Call the 3-1-1 Customer Call Center. If you are calling from the City of Hampton, simply dial 3-1-1 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7 a.m. to 11 p.m. seven days a week to assist you.

2. How can I reach your 3-1-1 Customer Call Center?: If you are calling from the City of Hampton, simply dial 3-1-1 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. Call takers are available from 7 a.m. to 11 p.m. seven days a week to assist you.

3. Who is responsible for repairing the bridges in Hampton?: The Streets Division of Public Works maintains all the bridges in the city except the bridges that cross interstate 64 or 664, which are maintained by the state.

4. Who removes graffiti from bridges, overpasses, buildings, or other property?: It all depends on the location of the graffiti. If the graffiti is in the city right of way, a bridge, overpass, street or sidewalk the Streets Division will remove it. Graffiti that is on a city building is removed by Facilities Management. Graffiti that is on private property is removed by the property owner.

5. Who repairs the lights that are on the bridges in Hampton?: Light repair on bridges depends on what the problem is. If you notice a problem, report it to the Streets Division at (757) 727-8311 and we will get the appropriate repair party to respond and fix the light.

6. Why can I fish from some bridges and not from others?: Some bridges the sidewalks are not wide enough for pedestrians to walk by fishermen safely and avoid traffic. On other bridges there is simply no safe place to fish and be out of the way of vehicle traffic.

7. Does the city clean any bridges?: Bridges that get badly soiled from fishing waste, seagull and pigeon droppings or other materials are cleaned as needed.

8. Who is responsible for maintaining seawalls and shorelines?: The individual property owner is responsible for the maintenance or repair of their own seawall or shoreline area. Also, a permit is required for most repairs so check with Central Permits before starting any repairs.

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