What are retention ponds and how do they work in the drainage system?
Retention ponds act as a storage facility for excess storm water in the system. They fill and drain naturally and are a more recent addition to our drainage system.

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1. Can I have drain pipes put in front of my house?
2. Can I rake my leaves into the front, side, or back ditch in the fall?
3. Does Hampton have the leaf vacuum system like some other cities?
4. Who cleans the ditches that run alongside of houses or behind them?
5. How can I obtain a copy of the city's Outfall Ditch Maintenance Schedule?
6. How can I reach your 3-1-1 Customer Call Center?
7. What are retention ponds and how do they work in the drainage system?
8. Who cleans ditches on private property?
9. Who cleans the ditch that runs in front of my house along the street?
10. Who has the responsibility for cleaning these retention ponds?
11. Who is responsible for cleaning the big ditches in my neighborhood?
12. Whom should I call to report illegal debris dumping, ditch overflow, dead animals in ditches, or request ditch or paved drainage area cleaning?
13. Why can't I dump trash, chemicals, oil, or other things in drainage ditches?