How can I reach your 3-1-1 Customer Call Center?
If you are calling from the City of Hampton, simply dial 3-1-1 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. The call center is available from 7 a.m. to 11 p.m., seven days a week to assist you.

Show All Answers

1. Can I have two recycling containers?
2. Can I put extra amounts of recyclables out for collection?
3. Can I still use the small green bin to put recycling at the curb for collection?
4. How are collections made when my scheduled collection day falls on a holiday?
5. How can I reach your 3-1-1 Customer Call Center?
6. What happens if my recycling container is damaged or stolen?
7. What is my recycling collection day?
8. What is the Solid Waste User Fee rate?
9. What kind of things can I recycle?
10. What things are not allowed in my recycling container?
11. When can I put my recycling container out for collection?
12. Where can I recycle old computer monitors, hard-drives, servers, printers, fax machines, or other electronic equipment?
13. Where can I take items to recycle if I live in an apartment or do not have city collection service?
14. Who owns my recycling container?
15. Why do I have to keep my paper and cardboard dry for collection?
16. Why do I need to provide space between my recycling container and other items out for collection?
17. Why do the arrows on the recycling containers have to face the street?