News Flash

Posted on: June 12, 2018

Help Desk team earns recognition for customer service certifications

hdi certified logo

June 12, 2018 — Hampton's Information Technology support team recently earned customer service accolades. 

Four city IT team members acquired individual certifications to qualify the Technical Support team for the HDI Certified Team reco...

Read on...

More about HDI Information Technology - Change Management
Posted on: May 9, 2018

IT will begin sending computer users a reminder about expiring passwords

computer cartoon copy

May 11, 2018 - Starting today, Hampton's Information Technology Department will begin sending an email notice to city computer users whose network password is about to expire.

The notice will not ask users to click on any link, or include any attachment &a...

Read on...

Information Technology - Change Management
Posted on: May 2, 2018

Malicious phishing email sent to city employees

phishing icon

May 2, 2018 — A phishing email was recently delivered to a large number of city employees' Hampton email addresses and should be deleted without being opened, the IT Department warns. 

Anyone who did click on the link in the email and entered info...

Read on...

Contact Technical Support Information Technology - Change Management
Posted on: February 8, 2018

Hampton's Information Technology Department now supports employees 24/7

IT

Feb. 8, 2018 - Hampton’s Information Technology Department is now able to support the IT needs of city employees 24 hours a day, seven days a week: 

During normal business hours (Monday-Friday, 8 a.m.-4:30 p.m.)

  • Email ithelp@hampton.gov to create a...
Read on...

Information Technology - Change Management
Posted on: April 3, 2018

Stay Safe from Tax Scams

Tax Scam

April 3, 2018 - As people nationwide seek to file their tax returns, cybercriminals attempt to take advantage of this with a variety of scams. Hundreds of thousands of U.S. citizens are targeted by tax scams each year, often only learning of the crime aft...

Read on...

Read full article... Information Technology - Change Management
Posted on: November 20, 2017

Information Technology reminds employees to avoid cyber scams and malware during holiday season

Cyber Security

Nov. 20, 2017 - The city’s Information Technology staff reminds employees to stay cyber safe this holiday season. This includes avoiding holiday scams and malware, and using city email and internet properly. Leslie Fuentes, director of Information Technol...

Read on...

Information Technology - Change Management
Posted on: October 26, 2017

Information Technology warns employees about dangerous new ransomware called 'Bad Rabbit'

computer cartoon copy

Oct. 26, 2017 - The Information Technology Department wants to warn employees about a dangerous new ransomware called "Bad Rabbit." IT is taking steps to increase security and threat awareness and asks that city computer users be on the alert fo...

Read on...

Information Technology - Change Management
Posted on: October 20, 2017

October is Cyber Security Awareness Month

Cyber Security

Get informed about online security this month. October is National Cyber Security Awareness Month, an annual campaign to spotlight the importance of cybersecurity. 

As just about everyone is affected by the internet, National Cyber Security Awaren...

Read on...

Additional Info... Information Technology - Change Management
Posted on: October 1, 2014

There are no outages at this time.

If you need technical support, please email the IT Help desk at ithelp@hampton.gov.

Information Technology - Change Management