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Aug 01

City Manager's Message: Reminders about customer parking

Posted on August 1, 2019 at 12:23 PM by Don Mann

I am writing to remind everyone of the importance of keeping customer parking and timed parking available for our residents. We continue to have issues with employees parking in visitor spots Downtown around the Ruppert Sargent Building, Hampton City Hall, Healthy Families and the Hampton History Museum.  While I realize it is more convenient to park in spaces directly next to a building, it is simply not appropriate. 
 
Please be reminded that:
  • All visitor spots are reserved for customers, not employees. Removing your employee pass to park in one of these spaces “unnoticed” is not appropriate.
  • Time limited spots around city buildings are for customers, not employees. When employees park in time-limited spaces, they are taking spaces intended for quick transactional business such as paying taxes or getting a permit. Furthermore, our employees should not be getting up from their desks to move cars around when time-limits are up, nor should they ignore posted limits. Thus, even if these spaces were not intended for customers, it would not be appropriate to use them.
  • The fine for overtime parking increased from $20 to $40 on July 1.
We are all here to serve our community, and we should be willing to leave the premium spaces for those who pay taxes to support the services we provide. We want our customers to have positive experiences with us, and that is not fostered when they have to either circle the building for a period of time or park further away than they should  just to conduct simple business.

The Treasurer’s Office has recently hired a field investigator whose primary duty will be parking enforcement and we will be stepping up enforcement of these basic rules. The last thing any of us wants is for our hard-working employees to be ticketed. However, the continued use of these spaces by employees cannot be condoned, so please do the right thing and avoid the temptation to park in visitor spaces. 

Thank you in advance for your courtesy, 
Mary

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