COVID information & FAQ

Information on the coronavirus and the disease it causes (COVID-19)

How many cases and deaths in the region? Hampton Roads Planning District Commission data

How many cases and deaths in the state? The Virginia Department of Health updates daily

How many cases and deaths in the world? Johns Hopkins University compiles this.

What are the best ways to protect myself? You’ve heard this: Wash your hand often, use hand sanitizer, disinfect, wear a mask.

Do I really need to wear a mask? Yes, says the CDC, when you are around other people. People can be contagious before they show any symptoms. A face covering protects others and offers you some protection. Here are some tips.

What is social distancing? Staying about 6 feet from others

How long does the virus live on surfaces? That varies by surface.

What should I do if I think I’m sick? Symptoms and what to do.

Should I get tested? State interactive guide goes through symptom, maps testing sites,  provide links.

Information on the City of Hampton services during closures

The city is working, even though buildings are closed to the public. Here’s a guide.

Recreation — What can I do?

Parks: City parks are open, although their buildings are closed. (For example, Sandy Bottom Nature Park visitors center). You can walk trails or relax — just stay 6 feet away from people who don’t live in your house.

Bluebird Gap Farm: The farm is open regular hours. Again, buildings are closed and please stay away from others. The playground is closed.

Shelters: There are no reservations for shelters currently, but no more than 10 people allowed in a shelter. Contact Parks at  757-727-6348 if you need a refund.

Trails: Trails are open, just don’t crowd together. Try the Matteson Trail, Fort Monroe seawall, Buckroe Beach seawall, trails at Sandy Bottom Nature Park and Waterwalk. There are also neighborhood parks. Remember, playgrounds are closed.

Beaches: You can walk or jog on the beach, but no swimming or sunbathing yet, by order of Gov. Ralph Northam. He has allowed Virginia Beach to partially open as a test case, and Hampton is submitting a plan using the Virginia Beach guidelines. However, it will be up to the governor to decide when Hampton beaches can partially – and ultimately – fully open. 

Fishing:  The pier at Buckroe is closed for repairs, and Engineers Pier at Fort Monroe is closed due to COVID-19. Surf fishing is available on Grandview Beach but no other city beaches. There is also freshwater fishing at Sandy Bottom Nature Park and Armistead Pointe. 

Athletic facilities: All of the city athletic facilities and fields are closed for play. Families can use them to pitch and catch with one or two people, but there is no basketball, football, soccer, softball, baseball or other sport allowed.

Golf: While the other athletic facilities are closed, Hampton’s golf courses are also closed. The rental buildings and clubhouses, like all city buildings, are closed. Plus, it is a fairness and parity issue. Golf courses will open when other sports activities resume. 

Tennis: The Hampton Tennis Center is also closed.


What businesses are allowed to open? Essential retailers were never closed by the governor, but all retail is now allowed. Occupancy is limited. 

Where can I get takeout food or find outdoor dining? The city has blocked off one block of Queens Way downtown to accommodate expanded outdoor dining if restaurants in those areas want to use those areas. The Convention and Visitors Bureau has a list of delivery, takeout and outdoor dining 

How can I get information on business assistance programs? Check out Economic Development’s resource list.

How can I get help?

How do I apply for unemployment? The Virginia Employment Commission

How can I find food assistance? The Peninsula Foodbank can help you find a food pantry near you.

What about emergency social services help? Contact Human Services at 757-727-1800.

How do we get back to normal? 

What is the state plan for reopening? It’s called Forward Virginia

What is the current phase? Phase I, or Safer at Home.  

Does the city have a plan? Yes, it’s based on the state plan. City officials do not have the authority to override decisions by the state or move to a phase sooner than allowed. Here’s the plan.

When will we get back to normal? State officials are following several data points and looking for continued improvement. There is no set timetable; it depends on the data.