"Citizens First Because We Care"

Hampton's Division of Fire & Rescue is guided by the following mission, vision, and values:

Mission

To provide excellent service, which exceeds customer expectations.

Vision

To be a nationally recognized combination fire and rescue organization and a leader in public service excellence. We shall accomplish this through career, volunteer, and civilian personnel working together to meet the mission of the organization.

Values

Honesty, integrity, loyalty, compassion, and dedication to duty.