Whom should I call to report a missed regular or disability trash pick-up, a trash spillage or to request new trash collection service for the disabled?
Call the 3-1-1 Customer Call Center. If you are calling from the City of Hampton, simply dial 3-1-1 on your touch tone or rotary dial phone. From outside the City of Hampton please dial (757) 727-8311. The call center is available from 7 a.m. to 11 p.m., seven days a week to assist you.

Show All Answers

1. Can I put my garbage and recycling containers out the night before my scheduled collection?
2. How are collections made when my day falls on a holiday?
3. How can I reach your 3-1-1 Customer Call Center?
4. What happens if my garbage container is damaged?
5. What happens if my garbage container is stolen?
6. What is my collection (trash pick-up) day?
7. Whom should I call to report a missed regular or disability trash pick-up, a trash spillage or to request new trash collection service for the disabled?
8. Why can't I put out extra bags of trash and garbage for collection?
9. Why do I need to have my garbage and recycling containers out by 7 a.m. on my collection day?
10. Why do I need to provide space between my garbage and recycling containers, mailbox, car, fence, and other things out for collection?
11. Why do the arrows on the garbage and recycling containers have to face the street?