Overflows & Cave-Ins

Overflowing sewer manholes and ground cave-ins need to be reported immediately.
Please call 311 from a landline within the city or 757-727-8311 from your cell phone to report the problem.

Overflows
Sanitary sewer overflows pose a health and safety risk and are dangerous for the environment because the overflowing wastewater has the potential to reach the storm drain and contaminate area waterways. Manholes normally overflow during periods of heavy rain when excess water gets into the sewer system or when the main line gets stopped up.

Cave-Ins
Cave-ins may be larger than they appear due to underground erosion. Stay back from the area to prevent engulfment and call 311 immediately.