Report a sewer stoppage or overflow by calling 311
Dial 311 from a land line within the City or 757-727-8311 to report a sewer overflow or backup. You can also request service online. We recommend calling 311 before calling a plumber because the City will repair issues on the City side of the line. Teams are available 24/7 365 days a year.
Other sewer services and responsibilities
Construction Projects and Septic to Sewer Conversion
Cave-Ins and Overflows
Fats, Oils, and Grease Reduction Program
Watch all 20 videos in Public Works' 'What We Do, How We Do it' series by choosing the "playlist" link below!