Stormwater

The Stormwater Division keeps all storm water systems free of obstructions and debris to maintain stormwater flow throughout the city. The division is also responsible for a number of related activities.

Catch basins and yard drains


Dial 3-1-1 or call (757) 727-8311 from 7 a.m. to 11 p.m., seven days a week, for help with your catch basin or yard drain. You can also request repairs, clearings, or report illegal dumping by using our online form. Get more information by visiting the frequently asked questions.

Cave-ins


The Public Works 3-1-1 call center can assist you with potential drainage cave-ins. Dial 3-1-1 or call (757) 727-8311 from 7 a.m. to 11 p.m. seven days a week. You can also report drainage cave-ins using our online form. Get more information by visiting the frequently asked questions.

Ditches and drain pipes

 
The 3-1-1 Citizen Call Center can assist you with your ditch and drain pipe questions. Just dial 3-1-1 or call (757) 727-8311 from 7 a.m. to 11 p.m. seven days a week. You can also request swale cleaning or report illegal debris dumping using our online form. Get more information by visiting the frequently asked questions.

Ditch maintenance schedule


Environmental Services


The Environmental Services Division is divided into five broad categories: Pest Control Operations, Stormwater Management Facility Inspections, Illicit Discharge Screening, NewMarket Creek Inspections, and Stormwater Emergency Response.

Flooding and stoppages

 
The 3-1-1 call center can assist you with your drainage concerns. Dial 3-1-1 or call (757) 727-8311 from 7 a.m. to 11 p.m. seven days a week. You can also report major flooding or request help with drainage stoppages by using our online form. Get more information by visiting the frequently asked questions.

Illegal dumping


The 3-1-1 call center can assist you with illegal dumping concerns. Dial 3-1-1 or call (757) 727-8311 from 7 a.m. to 11 p.m. seven days a week. You can also report illegal dumping in ditches or catch basins or yard drains by using our online form. Read our frequently asked questions for more information.

Stormwater billing


Hampton's stormwater fees - $93.96 per year effective July 1, 2015 - help pay for various programs related to water quality, including environmental education and drainage maintenance. Get more information or read the frequently asked questions.